Fitbit Zip Wireless Activity Tracker, Charcoal

(10 customer reviews)


Product details

Brand Fitbit
Material thermoplastic
Color Charcoal
Compatible Devices iPhone 4s
Screen Size 0.96 Inches
Item Dimensions LxWxH 0.25 x 1.25 x 1.75 inches
  • Tracks steps, distance and calories burned
  • Syncs automatically to your computer or select bluetooth 4.0 smartphones or tablets
  • Set goals, view progress and earn badges; Battery type: 3 volt coin battery
  • Share and compete with friends throughout the day
  • Free iphone and android application
  • Sync stats wirelessly and automatically to your computer and over 150 leading smartphones


Turn your everyday life into a fun path to fitness. Much more than a pedometer, zip tracks your steps, distance, and calories burned then automatically syncs the data to your Fitbit account. Whether online or through the Fitbit application, you can set goals and stay motivated to keep on your path to fitness with graphs, badges, and friendly competitions. Check to see how you compare with friends and family even provide a message to egg them on. Your stats wirelessly upload via computer or select mobile devices (like the iPhone 4S), so you will know in real time when you are close to a goal and when you’ve reached one.


How do I reset my tracker?

lf your tracker is not responding, it may be fixed by restarting.

  1. Open the battery door using the battery door tool and remove the battery.
  2. Wait 10 seconds.
  3. Place the battery back into the tracker with the “+” side facing up, and close the door.
  4. Your Zip will now be reset. You will see your tracker’s version number, followed by a series of Fitbit Smilies. When you tap your tracker, you should be able to navigate through the screens as you normally would.

How do I reinstall the battery?

Your Zip’s display is powered by a 3V coin battery, CR 2025. If your Zip won’t turn on, it may be due to a drained or misaligned battery.

To reinstall the battery in your Zip:

  1. Insert the battery door tool into the rear door slot of your Zip and turn it counter-clockwise to unlock the battery door.
  2. Remove the door and battery.
  3. Reinsert your battery with the positive (+) end facing up, and replace the battery door.
  4. Insert the battery tool and turn clockwise to lock the battery door. The door should be flush with the rear of the tracker.

From the manufacturer

Important information

Legal Disclaimer

As is, all sales final.

Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Additional information

Weight 0.32 kg
Dimensions 0.25 × 1.25 × 1.75 cm
Product Dimensions

0.25 x 1.25 x 1.75 inches; 0.32 Ounces

Item model number



GNCALLALLOthers Category


1 Lithium Metal batteries required. included

Date First Available

September 17 2012




Fitbit Inc

10 reviews for Fitbit Zip Wireless Activity Tracker, Charcoal

  1. MikeD

    Package delivered with weak batteryProduct: 3 starsSeller: 5 starsNegative: When received the battery was not fully charged, 3.0 vdc, and needed to replace with a fully charged, 3.3 vdc, fortunately I had one readily available but still an additional cost I incurred for a relatively expensive product. Bluetooth sync with my phone app is slow and may lag up to a minute. Something I’ve experienced with other Fitbit products in the past but hard to tell if it’s my phone or Fitbit.Positive: Seller shipped very quickly, product arrived one day ahead of promised. Product was as advertised. It does work and seems to be very accurate compared with some GPS based products I use.

  2. Kat Morris

    UPDATED: five star product, 1 star website Original: Exactly what I needed, exactly what it claims.I am leaving my original review, because truly, the Zip itself remains WONDERFUL and I wish I could write a separate review just about the choices of the company – but alas.Condensed version: If you just want a GREAT pedometer without all the annoyance of normal pedometers, the Zip is PERFECT and will change your life. If you want to use the interactive web features, the new Fitbit Dashboard will ruin all the good that the walking is doing for your blood pressure.The whole saga:The Zip syncs to your computer or phone, and you can go to the Fitbit website to see various stats about your steps, on what is called the Dashboard. Up until recently the Dashboard has been simple, easy to use, clear – everything you need if your main interest is more steps, not sitting in front of a computer for more hours each day.The Dashboard used to be a fun and integral part of my Fitbit experience. I checked it frequently and enjoyed numerous features. Now it is a frustration that I endure only to make sure my Zip is syncing. I still OPEN the page frequently, but that is because it takes so many attempts to actually get the information I need.This is because a month or so ago, Fitbit changed the Dashboard, and not for the better. Now instead of one pretty simple page, there are a number of large widgets you have to reconfigure to get the information the one page used to present quickly and simply. And this would be a minor annoyance, EXCEPT that the damn widgets don’t contain all the same information the one simple page used to! So, I had to spend ten minutes recreating a sorry imitation of a previously useful site. To make things even better, the new Dashboard now takes FOR-freaking-EVER to load. I am not exaggerating when I say that I regularly have to close the window and wait for another time to check the Dashboard because I simply haven’t any more time to sit waiting for it to load. I have asked several times that they add an option for users to go back to the old Dashboard, or at least that the new widgets include all the features of the old Dashboard so I could assemble the stats I really care about on my own time. This company is filled with really bright, helpful, courteous people, but they simply will not make these changes possible. I find myself seriously considering just writing my damn step count down on paper every night.Original review, and still true in all points about the Zip itself:I LOVE my Fitbit!!! (yes, I know its name is ‘Zip’, but to me it’s the ONLY Fitbit. I didn’t think that having it would make a huge difference in my life, I just wanted to know what my daily mileage (or stepage) was. When I got it, I was averaging about 5-6000 steps a day and thought 10,000 was a pipe dream. In a couple months though, I was getting to 10,000 most days. Now, just under a year later, my daily goal is 11,000 but I exceed it almost daily, averaging between 12-13,000. Soon I’ll have to up the daily goal to 13,000. Usually I don’t push really hard, it has simply become second nature to walk more, but Fitbit is an especially handy motivator in two ways: if I am just feeling lazy, I’ll usually force myself to at least do my minimum, and, if I am about ready to pack it in for the night and I see that I am a couple hundred steps from a nice round thousand I’ll usually walk enough to at least push me over that mark. So, safe to say Fitbit has made an impact.How it works:Set it up per the instructions then hang it on your clothes or toss it in a pocket. Mine tracked happily out of the box – just like a pedometre with no setup work. You can tap the display to see your progress in real time. It also links wirelessly through your computer to a dashboard online. You have to actually be moving in space for it to track though, so things like swaying to the music, no matter how energetically, are not going to trigger it. The dashboard shows your progress, as well other handy things like how hard you were exerting during the recorded period. You get a weekly email report summarising your work. You can change some settings on the dashboard to alter the display on the unit. There are all sorts of little extra features on the dashboard like a journal, exercise log, food diary etc. You can also use the dashboard to link with your (fitbit owning) friends to do little challenges, but since I am wildly uncompetitive with anyone but me, I haven’t tried that feature.What I like:Easy to use, cheerful, motivational. The biggest selling point for me was that I didn’t have to do a bunch of set up – that was what kept me from pedometres for ages. Although I took off as much of the display stuff as possible, I left the emoticons on there because some days it just makes me smile to see Fitbit’s happy little grin when I glance at the display. As discussed below, I do not like the form or the body of the other fitbit products, so this one has the advantage of giving me the fitbit benefits in a product I’ll use.What I’d change if I could:I wish you could alter the order of the display. Odds are, if I tap the fitbit display I want to see how many steps I’ve taken. It’s annoying that you can’t have that come up before the clock. I’d also have other things on the display if I could choose the order, but they simply are not worth fighting my way through in order to see what my step number is, so I took them off and I just look at those on the dashboard. Not a major issue, but just a feature I’d like to see added.I wish they offered this body with additional features. The Zip is perfect for my life, I hate having things around my wrist, and I like to be able to check my progress at will, so this is the only fitbit product I will ever wear. However, I’d gladly pay to add on the ability to track my climb, and other features that other fitbit products have.The weekly report shows a happy face for your best day and a frowny face for your worst. I would prefer if you could choose what to display. If my worst day is 14,000 steps I do not feel a frowny face is quite the right response. But, that is minor. If anyone at fitbit reads this, definitely worry about my changes above before your devote yourself to this!So, if you want a simple, user friendly way to track steps, miles, calories burned and effort, this will do the trick.

  3. Terri Johansen

    A Review of the Fitbit ZipIf you are into the technical aspects of fitness then you will enjoy this review of the Fitbit Zip. This tiny gadget is a clock, pedometer, calculates the distance walked, and the calories you burned, all for the moderate price of $59.95. It has replaced the term pedometer with the latest “Activity Tracker”.The Technical Stuff*The Fitbit Zip is 1.4 inches high, 1.1 inches wide, .38 inch deep and weighs only .28 oz. It’s tiny and can be eencased in a silicone clip. Even in the holder it is small enough to be discreet. It can be worn anywhere on your body, such as your pocket, belt, or bra. Personally, I wear mine on a chain around my neck. The Zip is also rain and sweat-proof.*The Zip comes with a 3V battery which is expected to last from 4-6 months. A low battery screen will alert you when it is time to be replaced. The battery is easy to replace using the battery door tool which locks and unlocks the compartment and is included in the Fitbit Zip packet.*Zip’s trademarked MEMS3-axis accelerometer measurers your motion patterns to calculate your calories burned, distance traveled, and steps taken.*It averages over 90% accuracy in steps taken. It bases the calculations on your personal information which you will enter into the software. I have used the Zip while walking on a treadmill and it works great. It accurately picked up my number of steps as well as providing the other calculations.*The information on the Zip is seen progressively by tapping the screen. Each tap moves you to the next bit of information. Starting with the smiley face, which will become an unsmiling face if it feels you are not exercising enough. Next tap and see the time, tap for steps taken, tap for distance, and tap for calories burned.*Unfortunately the Fitbit Zip does not come with a backlight and it is virtually impossible to see it at night.Software and Synching*There is almost no set-up required. The package contains the Zip(tm) tracker; wireless sync dongle; replaceable battery, the battery door tool, and the Free membership.*The Fitbit tracker is the first all-day activity tracker to offer Bluetooth Smart connectivity. This allows you to receive real time information on your phone, pads, and tablets. There are many fitness apps on the market and the Fitbit Zip is able to connect and export data with many of the most popular apps.*Using the wireless sync dongle, included with your Fitbit, you can sync to your PC, which must be within a 20 ft. distance.*You can log on to and create a free account. Once you have an account you can use the Zip’s synching capabilities to download all of your daily information.*The Zip resets itself each night at 12 a.m. so it’s important to do your synch before bed.*Fitbit software offers online tools that will allow you to log your meals, water, workouts, and weight. There is a huge database of food items to choose from for recording what you eat. This information can travel with you anywhere if you have the mobile app.*The software is a lot of fun. There are an assortment of graphs, tools, and charts which are customizable and can be set up based on your goals. Your personalized dashboard will give you a visual measure of your fitness progress.*The Zip doesn’t record activities other than walking, jogging, or running. However, if you are a biker you can track your activities through the Fitbit software.*Get your friends and family to connect to and you can have some fun competition. The leader board will keep you informed on your standing in the competition all throughout the day.*The Fitbit Zip comes in five colors: blue, magenta, white, charcoal, and lime.I bought my Fitbit Zip a month ago and I love it. Not only is it cute but it is convenient and functional; I no longer wear a wrist watch. I find I’m motivated to check my steps and see when I might need to take a couple walks around the block. The set up was very simple and I was using it 5 minutes after I took it out of the package

  4. Go figure

    A bit of a tale of a fitbit zip adventure!Gather round lads and lasses as I tell ye all of a story utterly unfeasible…yet true as the sun rising in the morning, and the moon shining at night!Sorry for the dramatics, but I feel I needed an epic opening line for this true story I’m about to share with you. So! I’ve been a fan of fitbit since the beginning; I had the fitbit ultra, and it lasted me a looooong time (about three years). Quite frankly, it still actually works, but the outside suffered a good amount of wear and tear, and the cover, which had cracked off, was no longer responding to the good ol’ scotch tape method.So I splurged and got a fitbit flex!…which I lost after a month during a move. This is why I can’t have nice things.OK, so I decided that I probably shouldn’t dish out too much money on a new device, and opted for the fitbit zip. It was perfect! I really liked that it had a battery life of 3-4 months and I didn’t have to remember to charge it (since I tend to forget to do that kind of stuff every once in a all the time). I mainly wanted a pedometer that would accurately count steps and calories burned, sync with my phone fairly easily, and this little guy got the job done quite nicely. Also their free online tracker is super user friendly and also FREE. And if your not tec savvy, you can skip all that and just look at the screen to get your daily totals. All you gotta do is tap that zip…tap it real good…Anyway! I was living in blissful harmony with my new zip until…After three-ish, four-ish months I got the dying battery signal, and I knew it was time to change the battery. Easy enough. Open it up. Easy. Put in battery. Easy. Close. Easy.Not sure where I went wrong, but my fitbit zip was never the same after that. It’s a bit difficult to describe, but I guess I would say it became possessed; at times it was perfectly fine and behaved, and at others…well, it wouldn’t turn on when I tapped it, or it would freeze up, and even sometimes gave me a crazy screen of random symbols. I tried changing the battery TWO more times, thinking maybe the batteries were defective, but alas, my zip still remained unstable.So! I decided I would send an email to customer service at the fitbit website thinking maybe they would tell me how to maybe reboot it or most likely, offer me a mild discount on a replacement. I wrote them saying what was wrong with it, and even joked about it being a messenger of Cthulu… I thought maybe if I made them laugh I’d get a response quicker. I think it about two days to hear back from them, which I thought was pretty darn quick for a big business like fitbit.Climax of the story…they sent me a new zip. FREE. Just like that. Didn’t even charge me shipping and handling. The first email they asked me for my adress info, and second email confirmed that a new zip was being sent out, and third email was a conformation it was out for delivery.I received it less than a week later, in all of it’s glorious brand-new packaging.In conclusion, I had a little bit of faith restored in humanity. Thank you for filling my heart with hope again fitbit…thank you…P.S.I recommend getting the batteries online because it can be easy to get the wrong battery in stores- trust me on this. Scroll down the page until you see the section that says “Customers that bought this item also bought” and you’ll see a row of items, including batteries- make your life easy and just get those…

  5. taramare

    Fitbit, please!

  6. MEH

    Great for my goals!I was considering all of the fitbit devices (zip, one, flex), as well as some Garmin GPS watches, before purchasing this. I am a fairly new runner and I was looking more for a way to conveniently track my workouts rather than necessarily having perfect precision with distance measurement, and I really have no interest in using the device for sleep tracking, so I chose the significantly less expensive Zip. I also wanted a more streamlined food/exercise tracker as I am trying to lose about 20 lbs. I have used many free fitness/diet trackers online and I honestly can say that fitbit’s outdoes them all.The website and device automatically sync when close to your computer (or phone, I think, but I don’t use mine with my phone) to an approximated average total calories burned per day, taking BMR into account. This is one of the most frustrating things about using so many free fitness websites; you often are really subtracting more workout calories than is realistic because there is no accounting for BMR, or “added” calories burned vs. total calories burned. Since the fitbit is on you all day, it adjusts your total calories burned really well.The screen is kind of like an old tamagatchi. It only has a few options, and no buttons – you just tap the front or side of the device to change screens. Total daily steps, total daily calories burned, total daily miles walked/run and time are the four main screens, as well as a little smiley face that changes based on your activity. You can remove any screen through the website. The little silicone clip it comes with is nice (and necessary). I do prefer it in two pieces as opposed to a clip directly attached to the device. You can replace a cover if the clip starts to loosen, breaks etc.The website really seamlessly integrates all this information into attractive, easy to understand graphs and figures. The food log is easy to use and it breaks your activity level up into 15 minute increments, so you can see how many calories you burned in the 15 minutes you were sitting vs. the 15 minutes you were running. For example, mine usually says I am burning 14 calories per 15 minute period sitting. I burn about 2-3x as many calories walking around at work vs. sitting, about 6x as many calories walking the dog vs. sitting and more than 10x as many running vs. sitting. I find this method of comparison really motivating, because you do see how things add up over time. You can also use your stride length to get a more precise idea of distance traveled. The device is great at catching all your steps, so the most important factor playing into distance precision is how accurately you measure your stride length, or how much your stride length might vary each run. It only calculates distance as stride length x steps taken, as far as I know.I find that this meets my needs while running really well. Competitive runners will want something like a GPS watch to record pace, distance etc., but for the market fitbit is designed for I think it’s executed very well and at an extremely reasonable price. It is also sweat and rain proof, and the clip is sturdy. As for walking, I do find it motivating and I notice that since using it I consciously park my car farther away, take the dog on longer walks or walk to the grocery store instead of drive.Most importantly, I think just wearing this thing makes you more conscious of your health. It is harder to ignore exercise and a healthy diet when you’ve got something counting every step you take. I love it!

  7. Penny

    Hard to rate: Love what it does, but NOT its lack of reliability. Responsive customer service helped raise my evaluationPurchased in late January, 2014. First the good. I absolutely love the functions that the Zip has: tracking steps, miles, and calories, syncing with the computer via its USB plug-in or with my Android (Galaxy S3) via bluetooth. I love the badges I can earn and find them motivating and I really love how it works with the My Fitness Pal app. I love that it can go in a pocket or clip to a bra or pants…If I could wish for more in a fitness monitor, I’d like to see a stop watch-like feature and a heartbeat monitor, but for the price, the Zip is really feature-rich.I’ve never calibrated the step length, although I have meant to, but I think it’s mostly pretty accurate (when it works)–at least good enough for my purposes..That said, here’s the bad news. I had to return my 1st zip to Amazon (Thank you Amazon for making it easy!) because after a short time of use the Zip started behaving bizarrely. It would tell me the battery was low, then right after the battery would show as full. We cycled through this weirdness several different times. I finally lost patience when the Zip failed to credit any steps for a 45 minute workout. Whether the battery was part of the problem I can’t say, but it certainly should not have been after less than a month.So I had a new Zip in February. Three months later I had to replace the battery when Zip would not sync and showed no battery icon on zip itself. I had been getting occasional low battery warnings alternating with full battery checks when I went to settings on my phone or online, so it was hard to know which to trust. Fitbit claims online that “The Zip’s battery should last 6 months with regular use.” They also say to check for a firmware update if batteries don’t last,but I have had the latest firmware all along.Less than a month after my battery replacement the Zip is acting screwy again, saying it needs then does not need a new battery. Other weirdness: The time falls behind sometimes. Or I’ll end a workout with fewer steps than I started with. Or the steps will increase and the calories burned will decrease. Or again, I’ll work out strenuously for 45-minutes or an hour (walking running, jumping–stuff that should count) and my steps won’t register.I’m going to try contacting Fitbit. I’ll update this after with their response.Update of August 2014. Raised to **** from *** based on Fitbit customer service response. They took me through some troubleshooting and I sent them a log of all the times the battery was failing and causing lost tracking. After our email exchanges (which took a bit of time since they get backed up but always respond in 3-4 days) they sent me a new Fitbit and didn’t even require I return the original faulty one for repair. The reps I responded to were very nice and professional and seemed concerned that I was having problems. That seems to me to be excellent customer service since I was never without a working Fitbit as long as I kept feeding it batteries. Also I am finding the latest batteries I bought are doing a bit better than the last set of 4, so battery quality may make a difference,even in the faulty Fitbit. Currently using Maxell Lithium 3V Batteries Size CR2025 (Pack of 5)from Amazon through Best Price Mirror. This battery has been in nearly a month now as opposed to last one that lasted a week.

  8. Sogol

    Love this little guyI had bought this on a whim, since I was in a rut with my workout routine and thought a tool to track it might help me stay more motivated. Thankfully, I was right! I had been looking at more expensive items that do essentially the same thing, so I was at first pleased by the low price. But when I received it, it was so cute and small (the device itself without the clip is only a little bigger than a quarter in terms of diameter, and maybe 1/4 in tall), I knew I would be able to wear this all the time, unlike the ones that require you to wear it on a band. I go to school and work and I’m just not sure I’d be able to be discrete with the bands.It was super easy to set up, both on my computer and my iPhone. The online “dashboard” (which you get for free!) has a wealth of information. From how many calories you’ve burned, to a break down of how long in a day you’ve been inactive/lightly active/fairly active/very active, etc. You can also set a goal of how much weight you want to lose (if any) from .5 lb/wk to 2 lb/wk. After setting that, there is a dynamic tool which tells you, based on how much activity you’ve done and thus how many calories you’ve burned, how many calories you have remaining to consume and still hit your weight loss goal. I can’t tell you how much I appreciate this. If I’ve worked out for 2 hours, I’m just not going to be able to stick to that low calorie target all the time. This accounts for that, and increases how many calories you can eat, while still hitting your goal! LOVED this.That this device can be used on an iPhone app is WONDERFUL. The iPhone app does everything the dashboard does, and syncs via bluetooth if you aren’t near your computer but want to upload your data to adjust your calories burned/calories available on the go. Can’t rave enough about this.I also love that you can sync this up with sparkpeople. If you also use that website, this is an even easier tool to use! Any food you input on sparkpeople is automatically imported to your fitbit account after you’ve linked your device to sparkepople. I like this because I feel the massive database of food on sparkpeople dwarfs even the very good fitbit database. Also, you can automatically import the activity information from your fitbit to your sparkpeople account, taking out a lot of the guesswork. I love this!In addition to linking with sparkpeople, you can become friends with other fitbit users and “challenge” each other to hit certain targets (this is in addition to being able to set your own targets for just about everything!). I don’t know anyone with a fitbit so I haven’t tried this feature yet, but I would think this would be an even bigger motivator!While it doesn’t track this automatically, the dashboard also has a database of activities, so if you go biking or do yoga (activities the fitbit is not meant to track) you can add that into your dashboard and account for those burned calories, too. They’ve really thought of everything with this little guy.I know others had mentioned problems with opening the back of the fitbit and it breaking. I did not have a problem with that, but did proceed cautiously because of these reviews – perhaps its a question of force?In any case, it has definitely motivated me to be more conscious of my level of activity, and that is exactly what I wanted. I can’t recommend this enough!

  9. Cherie Donato

    Easy set up

  10. J. Menning

    Good pedometerUpdate 2015-05: Still a good pedometer, but I can’t recommend it for long term weight loss, based on my experience. The first three months, I lost weight fairly quickly, even more than the app suggested I would, and I was very pleased. But then, even though I was still eating at a deficit (and, yes, still tracking food and weight and exercise in the FitBit app), the weight started to come back on. I dug deeper and kept cutting and cutting calories trying to lose it again until I felt like crap and had no energy to do anything other than go through the motions of my day so I could get back into bed. For the sake of my mental health and to regain productivity at work, I put the Fitbit in a drawer, started eating normally again, and immediately felt 50x better.It’s still in the drawer, because my walks became habit and the Fitbit was no longer motivating me to move more, so why keep wearing it?Original review:This is probably the best thing I’ve bought all year.With some experimentation on where to put the little sucker for optimum accuracy (center of my bra turned out best for me), I’m getting what seems to be fairly accurate step tracking all day long, with practically zero effort or thought from me. So, if you’re just looking for a good pedometer, I have to recommend the Zip.The Zip syncs neatly with my Android phone whenever I open the app. You can set it to sync automatically in the background, but I decided not to enable that. Once data has synced from the Zip, you can open a dashboard in the app or a desktop browser and see how much you were moving, and when. You can set your own goals, compare against your stats from the last week, month, year, and see how you stack up against friends, if that’s your thing (it’s not mine).But what really made me fall in love, was the food log. You tell Fitbit your height, age, and weight, and the site calculates a base metabolic rate. Then, as you walk, run, do chores, go shopping, whatever, it counts up the steps, does some math, and figures out how much you can eat and still lose weight. The dashboard and the app simply give you that number so you know what you’re shooting for. Since I tend to eat the same stuff all week, I can add those foods to my favorites list at the beginning of the week, which makes logging them against a particular day/meal into a two-second task. Basically, this is a diet that requires very little effort from me, other than just quickly picking the food that I eat in the app. And all with zero monthly fees – just the up-front price of the Zip.I have definitely become a fan 😉

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